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FAQs

Frequently Asked Questions

HomeFaq

Will MORE assist with creating move/install plans?

Yes, the key to a successful project is engaging all vendors early to develop and compare job scopes and schedules. We can assist your team in creating a master plan implementing these aspects and timeline for each.

Yes, our warehouse is manned 5 days a week and can accommodate over the road trucks. Product will be unloaded, inspected and put into the racks until needed. All receiving paperwork will be scanned and sent to the dealer or end user, noting any damages, shortages and irregularities.

No, schedules are based on your business needs and your building restrictions. Regular business hours are less expensive but we can accommodate working outside those hours as needed.

Yes, while we are quoting your new delivery, let us know what you have. We will work to find a home for it and give you a quote on removal.

Yes, this is a good time to do it. We can clean your panels once they are re-installed, prior to installing components.

New product orders that are shipped to MORE can be held for up to 30 days without incurring storage charges.

MORE has the capacity to store product as needed during office moves or mitigation, and offers competitive rates for storage.

Common Questions About MORE, Inc.

Who are the owners of MORE?
MORE, Inc. is a locally owned business established in 1990. Michael Wilhelm is the founder and President, leading an experienced team dedicated to operational excellence.
Is MORE a BBB accredited business?
Yes, we have been a BBB Gold Star Member since 2002, maintaining an A+ rating for over two decades.
Does MORE carry liability insurance?
Yes, we carry comprehensive General Liability insurance well over mandated minimums, as well as all required Workers' Compensation. Certificates of Insurance (COI) are available upon request for you or your building management.
What makes MORE different from a standard moving company?
Standard movers move boxes; we are certified installers. Our technicians are trained daily in the proper installation and handling of complex systems furniture and modular casegoods. We have the specific knowledge and equipment to ensure a professional result that general movers cannot match.
Are you open to background checks for secure facilities?
Yes, our team is routinely vetted and accustomed to security screening requirements. We work in secure environments like military bases, government buildings, and schools.

Installation Capabilities & Brands

Does MORE install Herman Miller office furniture?
Yes, we are very experienced with the installation and reconfiguration of Herman Miller systems, including Canvas, Renew Link, Action Office, and Ethospace.
Are you experienced with Steelcase furniture installation?
Yes, our team is trained to install and move Steelcase assets, including Answer, Montage, Currency, and Elective Elements.
Do you service Teknion office systems?
Yes, we handle the teardown, move, and installation of Teknion workstations, casegoods, and architectural walls.
Do you install architectural walls and glass partitions?
Yes, we specialize in demountable architectural walls and glass partitions like Privacy Wall and Everwall. We are certified in the installation of Teknion's Altos, Tekvue, and Focus wall lines.
Can you install Allsteel modular systems?
Yes, we have extensive experience installing and reconfiguring Allsteel cubicles and desking solutions.
Do you install low-profile floor electrical systems?
Yes, we install Thread and Connectrac floor-mounted wireways to provide power and data access in open office environments.

Moving Logistics FAQ

Do you serve downtown Denver high-rise buildings?
Yes, we are experienced in navigating downtown Denver logistics—including dock/freight elevator reservations, off-hours deliveries, and COI (Certificate of Insurance) guidelines—as well as business sectors like DTC, Inverness, and Interlocken.
How do you protect floors and walls during a move?
Building protection is achieved using a combination of Masonite or Ram Board for flooring and walls. Doors and door jambs are protected with specialty products made for that purpose.
Do you crate artwork and electronics?
Yes, we provide specialized packing services, materials, and equipment to ensure delicate items like artwork and computer equipment are moved safely.
Do you provide crates or boxes for employees?
Yes, we can provide all necessary packing materials and equipment to facilitate the relocation of your office contents and IT equipment.
Can you perform furniture installation after hours or on weekends?
Yes, to minimize business disruption, we often schedule moves and installations during evenings or weekends.

Office Reconfiguration Questions

What is the difference between an office move and reconfiguration?
An office move involves relocating assets to a new address. Reconfiguration involves rearranging existing furniture and walls within your current space to optimize workflow or facilitate changes in your business strategies.
Can you resize my existing cubicles to fit more employees?
In many cases, yes. Depending on the modularity of your offices or workstations, MORE can reconfigure—and in some cases modify—components to achieve a more compact layout.
Can you cut down or modify desk surfaces?
Yes, our workshop offers modification services, including cutting down and re-edging work surfaces to fit into new custom layouts or around building obstructions.
Do you help with office layout design?
Yes, our management team partners with you to plan the most efficient layout for your new or existing furniture.

Storage & Receiving FAQ

Do you provide warehouse receiving for new furniture orders?
Yes. We receive shipments daily at our Denver facility, inspect the product for damage and completeness, and report any issues back to the dealers or manufacturers. When the customer is ready, we deliver, unpackage, install, and remove all trash.
Where is the MORE warehouse located?
Our facility is located in the Montbello industrial area of Denver (80239), convenient to I-70, I-225, and I-270, connecting us to all major business parks in the Denver Metro Area.
I need to store my office furniture during a renovation. Who can help?
MORE offers secure storage solutions in our 27,000 square foot warehouse, specifically designed to accommodate office assets during renovations, lease gaps, or for valuable surplus to be used at a later date.